Frequently Asked Questions
Quick answers for buyers and technicians.
Who can sell on SparesX?
Technicians and spare-parts businesses in India can list after registering, completing their profile, and verifying their phone number. SparesX does not run KYC or government ID checks today.
Is it free to list a part?
Yes, listing is free. SparesX doesn't charge commission or listing fees — we're a platform, not a marketplace that takes a cut.
How do I request a specific part?
Use the Request a Part form with the brand, model, and condition you need. Sellers with matching stock can reach out to you directly.
How does buying work?
Browse listings and tap "Contact now" to reach the seller directly. Prices marked "Negotiable" are open to discussion between you and the seller.
Does SparesX handle payments?
No. SparesX doesn't process payments or hold funds — buyers and sellers arrange payment directly between themselves. We recommend agreeing on terms clearly before any transaction.
Do listings include a warranty?
Warranty terms are set by the individual seller, not SparesX. Always confirm warranty and return terms with the seller before purchasing.
How are sellers verified?
Sellers can earn badges such as phone verified, email verified, or admin-approved business/KYC when those checks are completed. Not every listing is KYC-verified. Trust Score and reviews reflect activity on SparesX — always check a seller's profile before dealing.
What is the Trust Score?
A rating that reflects a seller's reliability based on their history on SparesX. Check a seller's profile before buying to see their score and badges.
What if something goes wrong with a purchase?
Since SparesX isn't party to the transaction, first resolve issues directly with the seller. If that doesn't work, you can raise it through our Dispute Resolution process or report the seller via Support.
Is SparesX available outside India?
SparesX currently operates only within India (+91 numbers).
How long does phone verification take?
Phone OTP verification is usually instant once SMS delivery succeeds. Optional admin business/KYC badges are reviewed separately when submitted.
Can I edit or delete a listing after posting it?
Yes, you can edit details or remove a listing at any time from your technician dashboard.
What happens if I sell a part outside SparesX?
Once a part is sold, mark the listing as sold or remove it so buyers don't contact you for parts no longer available.
Can I list more than one part at a time?
Yes, there's no limit on the number of active listings a phone-verified seller can post.
What counts as a prohibited item?
Certain parts and devices aren't allowed on SparesX — check our Prohibited Items page for the full list before listing.